Terms and Conditions

LUX SEDAN INC TERMS AND CONDITIONS:

Service calls/appointments shall be made no less than two (6) hours preceding the intended pick up time. Lux Sedan Incorporation shall not guarantee prompt pick up for the calls made less than two hours, intended pick up time Such call will be honored based upon availability of vehicles upon assessing the distance between availability vehicles and pick up point.


Cancellation Policy 

No Shows: It is important to avail yourself of the ability to check pricing and confirm your plans prior to booking with us. Cancellation fees apply according to the following schedule: If you cancel your reservation at least 6 hours for Sedans, 6 hrs for SUVs and 7 days for buses, Vans & Limousines in advance of your scheduled pick-up date and time. Cancellations made less than 6 hours for sedans, 6 hrs for SUVs, early morning pick ups before 9:00 Pm the night before the service, 7 days for buses, vans, limousines and all hourly and daily requests for delegations or multiple Vehicle or out of town events or trips prior to the scheduled pick-up time will result in a cancellation fee of the full base fare plus the 20% service fee of the trip [deposits are non refundable]. Cancellations made less than 6 hours prior to the scheduled pick-up time will result in a cancellation fee of the full base fare of the trip. Cancellations made at pick-up time, as well as “no shows” (you are not available or no longer want the trip when the driver calls for you) will result in a cancellation fee of the full base fare of the trip, plus the 20% service fee, plus any applicable wait fees and expenses (including fuel, tolls, etc.) as described elsewhere in our terms and conditions. Cancellation of greeters with less than four (12) hours notice will be charged at the full hourly greeter rate. If you are running late (except as provided above under “Punctuality; Driver Wait Times”) or you cannot locate your driver, please call 646-750-6010 to avoid a “no show” fee. Refunds: Please read our cancellation policy. 

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Privacy Policy

Privacy Policy

Lux Sedan Inc takes seriously the privacy of those that visit our web site. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

By accessing this website ( https://luxusuvs.com you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:

· To register as a subscriber

· To receive specific information from us such as a whitepaper or code sample

· To sign up for a mailing list

· To correspond with us

· Or any other such activity that we deem necessary

Lux Sedan Inc Service does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 13.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.

Lux Sedan Inc Service owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. Lux Sedan Inc Service may share this information with its business partners for the specific purpose of a promotion or service offering.

  

"Cookies, pixels and similar technologies"

Cookies, pixels or similar technologies may be used when using Lux Sedan Inc services. This is common with most large websites.

Cookies are small text files and pixels are small graphics files, which can be stored on the user’s end device. Comprehensive information on the cookies, pixels and similar technologies used by Lux Sedan Inc can be found in our Cookies Policy.

When visiting the website, Lux Sedan Inc will set the required cookies, which are technically necessary, to improve the functionality or make the use of Lux Sedan Inc services more user-friendly (e.g. language, login status). Lux Sedan Inc also uses its own cookies, as far as possible in a pseudonymized or anonymized form, in order to analyze and improve the usage of Lux Sedan Inc services, to detect and remedy interruptions and technical or process-related problems and to prevent illegal usage of Lux Sedan Inc services (e.g. fraudulent booking, cyberattacks).

Additionally, Lux Sedan Inc uses its own cookies, pixels or similar technologies or those from advertising partners (e.g. search engine providers, advertising networks or distribution partners) in order to improve Lux Sedan Inc services or to measure, evaluate, design and improve advertising measures. Lux Sedan Inc uses different analysis tools in this regard. The evaluation is carried out in a pseudonymized or anonymized form as far as is possible.

When registering as a user of Lux Sedan Inc’s services, you agree that we may process, in personalized form, the data collected by means of the cookies, pixels and similar technologies mentioned in the Cookie Policy for the mentioned purposes in connection with your account. This consent may be revoked at any time without any additional costs and with effect for the future.

You may prevent the storage of cookies at any time using your browser settings and delete any cookies present. However, this may mean that some functions of Lux Sedan Inc’s services may not be available or available only to a limited extent. The storage duration is different depending on the cookie and can be inspected in your browser. 

How is personally identifiable information safeguarded?

Lux Sedan Inc Service utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Links to other web sites

Lux Sedan Inc Service web site may contain links to other internet web sites. Lux Sedan Inc Service neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-Lux Sedan Inc Service web sites.

How to opt out of correspondence

Based on the information a user has provided, Lux Sedan Inc Service may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.