FAQs

Q: Where do I meet my driver at the airport? a.

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A: Your driver will meet you at baggage claim area.  

Q: How do I recognize my driver?

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A: The driver will have a sign with your last name on it 

Q: Where or what number do I call if I can't find my driver?

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 A: Call Lux Sedan Inc  Dispatch at 

646-750-6010 

Q: What if my flight is early or delayed?

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 A: We monitor all commercial as well as private flights, we also check the trains. So whether you arrive early or late our driver will be at baggage claim area waiting for your arrival. 

Q: What type of vehicles do you use?

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 We use latest-model Lincoln Town Cars MKT/Cadillac XTS/Mercedes S550 sedan as well as Cadillac Escalade ESV Suburban LTZ ,

What is your cancellation policy?

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Lux Sedan INC,  requires 6 hours advance notice for Sedan and SUVs cancellations. If you cancel less than 6 hours before your scheduled service, we do bill you for the full amount. For more info on Cancellation for Limousine and Vans visit